Privacy Policy

Welcome to ikanhousing.com! We are a real estate information service connecting people within the real estate market. Ikanvist.com, along with our subsidiaries and affiliates (collectively referred to as "ikanhousing.com") provides you with access to a variety of services — including, but not limited to, the www.ikanhousing.com website (the "Website"), ikanhousing.com's mobile applications, and all products and services made available through our Website (collectively, the "Services"). The Website is owned and operated by Ikan Housing Private Limited, a company incorporated under the laws of India.

Our Privacy Policy is incorporated as part of the ikanhousing.com Terms of Use. Please read this Privacy Policy and our Terms of Use carefully before using our Services. By using ikanhousing.com’s Services, you agree to the provisions of this Privacy Policy. If you do not agree to be bound by our Privacy Policy, please do not use our Services.

Why We Collect Information from You

ikanhousing.com is a real estate information service. To provide our Services, we use the information we collect to help personalize your experience, connect you with relevant professionals, and keep you informed about the real estate market.

We use the information we collect to help you find the most relevant information for your needs by customizing our Services to enhance your experience. We also keep you connected with ikanhousing.com across the internet and provide updates on residential real estate news and information. Additionally, we connect you with the right people to buy, sell, rent, or research residential real estate, obtain a mortgage, and ensure that the information we share fosters productive and efficient relationships.

Our goal in this policy is to be fully transparent about the data we collect, why we collect it, and how we use it — all to make your experience of finding a new home smooth, pleasant, and enjoyable.

To Whom Does This Policy Apply

Some sections of this Policy are intended for specific types of users. We use certain terms to refer to these groups, which are defined below. While this Policy applies to everyone who uses our Services, certain parts may be directed specifically at particular user groups.

Users: “Users” refers to anyone who accesses or uses our Services

Real Estate Professionals (REPs): “Real Estate Professionals,” or “REPs,” are users who have created either free or paid accounts with us to sell or rent real estate, use our advertising services, or access other Services designed for the professional real estate community. REPs may include landlords, developers, institutional property consultants, mortgage professionals, and subscribers. We may send leads to REPs on your behalf, as further described in this Policy.

This Service does not use cookies directly. However, it may incorporate third-party code and libraries that use cookies to collect information and improve their services. You have the option to either accept or refuse these cookies, and you will be notified when a cookie is being sent to your device. Please note that if you choose to refuse cookies, certain features of the Service may not function properly or may become unavailable.

What Information We Collect and How We Collect It

We Collect Some Information from All Visitors to Our Website: Like many online services, we use technologies such as session and persistent cookies, web beacons (small image files embedded in web pages that send information about the viewer to the beacon owner), log data, and third-party analytics tools to collect and analyze information about all users of our Services. This includes data such as user search preferences, interactions with advertisements on our website, and general location information.

Our servers automatically record information ("Log Data") generated by your use of the Services. Log Data may include details such as your IP address, browser type, operating system, referring web page, pages visited, location, mobile number, mobile carrier, email address, device type, search terms, and cookie information. We receive Log Data when you interact with our Services — for example, when you visit our websites, sign in to our Services, or engage with our email notifications. We use this data to operate, measure, customize, and improve our Services. In some cases, we may aggregate this data for analytics and reporting purposes. This Policy does not apply to, and we are not responsible for, any information collected by third parties — whether through the Website, via external links, or through advertisements displayed on our Website.

We collect certain personal information—such as your name, contact details, mobile number, email address, and profile images or photos—that you provide during the account creation or registration process, or while interacting with any of our Services. This information helps us ensure a smoother user experience and allows us to tailor our Services to your preferences and interests.

Cookies are small data files that we transfer to your device. We use "session" cookies to keep you logged in while using our Services, to better understand how you interact with them, and to monitor overall usage and web traffic data. We also use "persistent" cookies to recognize you each time you return to our Services. For example, we may create a persistent cookie that stores basic information such as your most recent search or whether an agent responded to a query you submitted through ikanhousing.com's Services. These persistent cookies help us remember your preferences and, if you create an account, ensure a consistent and personalized user experience after registration.

Most internet browsers automatically accept cookies by default. However, you can adjust your browser settings or use third-party tools to refuse cookies or to receive a prompt before accepting them. You can also delete existing cookies through your browser settings or similar tools. Please note that if you disable cookies, some features of our Services may not function properly.

Information We Collect from Real Estate Professionals (REPs)

If you create a REP (Real Estate Professional) account with us—whether as a landlord, developer, or subscriber—we will ask you to provide certain information to set up your account. All REPs are required to provide their name, company name (if applicable), phone number, and email address. If you create a paid REP account and become a subscriber, you will also be required to submit all information typically required from builders, along with a description of your campaign. We may also collect financial information, such as your credit card details and billing address, in order to process payments. In some cases, a representative from ikanhousing.com may contact you to verify your information.

Additional Information We Receive About You from Third Parties

We may occasionally obtain information about you from third parties to help our clients serve you better. For example, our partners may provide us with predictions about your income range or your likelihood of purchasing a home. This augmented data is shared only with selected REPs (subscribers) whom you choose to engage with by contacting them through the ikanhousing.com Services.

Location Data

If you provide location information (such as a ZIP code, street address, or city) during the registration process or at any other time through your account settings, we will store that information and associate it with your account.

We may use and store your location information to provide localized features, analyze our Services using third-party analytics tools, deliver relevant advertising and marketing materials, and otherwise improve and customize your experience with our Services.

If you do not want us to share your information with other companies or organizations, please contact us at support@ikanvist.com. If you wish to delete your information from our website, you can also reach out to us at the same email address. know by emailing us at support@ikanvist.com

How We Share Your Information

As you use, access, and navigate our Website, we collect various types of information. This may include both personally identifiable information and non-personally identifiable information. We classify this information as follows:

Personal Information

We classify the information we collect into three main categories. Personal Information refers to personally identifiable details such as your name, address, age, email address, and phone number. Sensitive Personal Information includes financial information, passwords, and any biometric, medical, or health-related data. Other Information covers all data not categorized as Personal or Sensitive Personal Information, such as your device details, usage patterns, preferences, access logs, browser cache, location data, IP address, and similar technical data. These examples are illustrative and not exhaustive. Personal Information is used to allow you to log in to your account, resolve service-related issues, inform you about new features or services, and communicate with you regarding your use of the Website. Other Information is used to improve the functionality of the Website, analyze usage trends, personalize your experience, and enhance our Services.

We may use your information for a variety of business purposes. These may include displaying or advertising residential or commercial real estate and rental properties, enabling the use of related services, conducting data analysis, improving the Website and your user experience, and delivering targeted advertisements. We may also share any information we collect from you, including personal information, with third parties if we, in good faith, believe such disclosure is necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. Additionally, we may disclose information when required to protect our rights, interests, or the safety of our users.

From time to time, we may share the email addresses of users who access our Website with reputable third-party organizations offering products or services we believe may be of interest to you. If you do not wish to have your email address shared with such companies or organizations, please let us know by emailing us at info@ikanhousing.com or by calling our call center at +91-7240515515

Persons who provide their telephone numbers on our website may receive phone calls or text messages from us containing information about new products, services, or upcoming events. If you do not wish to receive such calls or messages, please let us know by emailing us at info@ikanhousing.com or by calling our call center at
+91-7240515515

Concerning Ad Servers

To provide you with offers and advertisements that may be of interest to you, we work with third-party companies that are permitted to place ads on our website. As a result of your visit to our Website, these ad server companies may collect certain information, such as your domain type, IP address, and clickstream data.

Non-Personally Identifiable Information (Non-PII)

Non-Personally Identifiable Information (Non-PII)** refers to data that, on its own, cannot be used to identify an individual. This includes information collected from your web browser, operating system, or device, such as browser type and settings, operating system details, device specifications, unique device identifiers, URLs of visited web pages, mobile app names or types, timestamps of visits, referring page addresses, and other technical details about web pages or apps. Non-PII may also include behavioral data, such as the number of times a particular browser or device has been shown a specific advertisement, or generalized demographic or interest categories (e.g., “male flat buyer”). Additionally, it may include precise geographic location data if the user grants permission for such collection on their device.

Use of Non-PII

We use Non-Personally Identifiable Information (Non-PII) to provide and improve our Services, deliver relevant advertisements, and support interest-based advertising. This includes showing ads in a particular sequence, customizing ads based on geographic regions, and determining user responses to advertisements. We also use this data to generate aggregated statistics—for example, to evaluate the effectiveness of our online advertising campaigns. To support these purposes, we may share Non-PII with our advertising and analytics partners. This may include cookie data, certain log data, and mobile-related data. Additionally, we may share anonymized user profiles with Real Estate Professionals (REPs) for users who have viewed a property. If you wish to opt out of interest-based advertising on our platform, please refer to the Opt-Out section below.

The user may CLICK BELOW to opt out of tracking Non-PII on all our online properties

Opting out of tracking on our Services through this link will place a cookie in your browser. We rely on this cookie to recognize that you have opted out. If this cookie is deleted, blocked, or if you use a different browser or device, we may not be able to identify you as an opted-out user, and tracking may resume until you opt out again.

Clears the cookie from his/her browser, Uses a different browser, Or Uses a different Computer

We will discontinue tracking activities for users who have opted out. This means we will no longer track their behavior or display personalized advertisements. However, opted-out users may still see general suggestions or recommendations from us related to marketing, branding, or promotional campaigns that are not based on their personal behavior or browsing history.

Direct Communication with a Real Estate Professional (REP)

If you fill out a form to contact a Real Estate Professional (REP) — or use any other contact form available on our Website — or call a REP via our mobile site or app, we may share the personally identifiable information you provide, along with information about your use of our Services, with the REP you are trying to reach. This may include data you enter, such as home search criteria, as well as Log Data collected during your use of the Services. If a REP wishes to contact you based on an anonymized profile generated from your activity on ikanhousing.com, we will first reach out to you to confirm whether you would like to establish that connection. Additionally, in cases where we collaborate with third parties to enhance the quality of leads delivered to our subscriber REPs, we may share limited, relevant personally identifiable information with those third parties solely for the purpose of fulfilling their service obligations to us.

Mortgage Services

If you request a mortgage quote through our Services, you authorize us to share the necessary personally identifiable information with our trusted partners to enable them to provide the requested service. These partners are strictly prohibited from using your information for any purpose other than fulfilling your mortgage-related request.

User-Generated Content

If you use our user-generated content features—such as posting a question, answer, comment, or blog on our Website—please be aware that any personally identifiable information you choose to share in these public areas may be read, collected, or used by other users. It may also be used to send you unsolicited messages. We do not take responsibility for any personally identifiable information that you voluntarily disclose in these public forums.

Protecting Ourselves and Our Users

We may disclose personal information when we believe it is appropriate to do so in order to comply with applicable laws, regulations, or legal requests; enforce or apply our terms and policies; initiate, render, bill, and collect payments owed to us; protect our rights or property; ensure the safety of our users; address fraud, security, or technical issues; or if we reasonably believe that an emergency involving the risk of death or serious physical harm requires such disclosure without delay.

All ikanhousing.com websites, including this Website, fully comply with all applicable Indian laws. ikanhousing.com has consistently cooperated with law enforcement agencies and may disclose your information, in full or in part, in response to a legitimate request from law enforcement authorities or in the case of a bona fide need to prevent an imminent violation of the law.

Mobile Ad Networks and Analytics

For our mobile products, we engage third-party service providers for the limited purpose of analyzing mobile Log Data and location data. This helps us improve and localize our Services, deliver more relevant advertisements, and better understand how users interact with our mobile applications and Website.

General Matters

You are solely responsible for maintaining the accuracy and confidentiality of your account information, including your password and email address. We strongly recommend using a unique, strong password that is not shared with other services. Please ensure that the information you provide is current and accurate at all times. ikanhousing.com is not responsible for any unauthorized access or loss of personal data resulting from the use of an incorrect or outdated email address, or from your failure to safeguard your account credentials.

Third-Party Websites

Our Website may contain links to other websites. When you click on these links, you will be directed to a third-party website that is not under our control. We do not accept any responsibility or liability for the misuse of your information by the operators of such websites. Additionally, we are not responsible for the content on websites that utilize ikanhousing.com’s search functionality. We strongly encourage you to review the privacy policies of any external websites you visit, as their practices may differ from ours.

Sale/Merger

Information about our users and our Website is considered a valuable business asset of ikanhousing.com. Accordingly, user data — including personal information — may be disclosed or transferred as part of a business transaction such as a merger, acquisition, creation of a separate entity to operate the Website or provide Services, or as part of a sale, pledge, or transfer of company assets. In the event of insolvency, bankruptcy, or receivership, user information may also be transferred as one of the company’s business assets.

Security

We use commercially reasonable security measures to protect the information under our control from loss, misuse, and unauthorized access or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of any information you share with us. When you submit sensitive information (such as credit card details) through our forms, we encrypt the transmission of that data using Secure Socket Layer (SSL) technology to help safeguard it during transit.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our information practices. If we make any material changes in how we use your personal information, we will notify you by posting a prominent notice on this Website prior to the changes taking effect. We encourage you to review this page periodically to stay informed about our current privacy practices.

*ANY MATTER RELATED TO ANY CHANGE IN SITE VISIT OR GRIEVANCE RELATED TO THE PICK AND DROP FACILITY WILL BE A COMPANY INTERNAL MATTER AND NO LEGAL CLAIM CAN BE MADE AGAINST THE COMPANY IN ANY MATTER POSSIBLE IN THE FUTURE RELATED TO ANY SITE VISIT OR PICK AND DROP FACILITY AND SUCH SERVICE OFFERED BY COMPANY TO CLIENTS.

This Privacy Policy page was created by ikanhousing.com